At My Collectors Club, we are 100% committed to you, our customer. From our business model to our operations, we're modernizing the way you shop, using technology to better serve you and delivering products on demand. We put ourselves in your shoes to offer the best possible experience and live chat as well as responsive email communication. This helps you explain some of the nuances that you might be facing and helps us understand them and deliver solutions that actually help solve the situation. Whatever you encounter we'll make it right, ALWAYS.